StarTek in Enid to Represent StarTek for Award

StarTek (NYSE:SRT) has selected their Enid Oklahoma call center to represent them in their submission to the 2010 ICMI National Call Center Awards. The International Customer Management Institute (ICMI) provides resources and information to the global contact center industry. The award is given to the call center that excels in contact center operations and customer service. The center must embody a set of criteria including: effective call center management, meets or exceeds key performance objectives, sustains a positive work culture that fosters employee engagement, people management innovation and progressive strategy and brings strategic value to the larger organization.
“This is an honor for our center,” said David Whyburn, site director of the StarTek in Enid. “Just to be considered as the nominee and to represent StarTek is a win for us. We strive to be the best in all areas including customer service and employee management and this just validates our ongoing efforts.”

The award will be presented at the ICMI ACCE Conference and Expo June 14-17, 2010 in New Orleans, LA. The conference is a global gathering for the contact center industry.

About ICMI
The International Customer Management Institute (ICMI), celebrating its 25th anniversary in 2010, is the leading global provider of comprehensive resources for customer management professionals – from frontline agents to executives – who wish to improve contact center operations, empower contact center employees, and enhance customer loyalty. ICMI’s experienced and dedicated team of industry insiders, analysts, and consultants are committed to providing uncompromised objectivity and results-oriented vision through the organization’s respected lineup of professional services including: Training and Certification, Consulting, Events, and Informational Resources. Founded in 1985, ICMI continues to serve as one of the most established and respected organizations in the call center industry.

About StarTek
StarTek, Inc. (NYSE: SRT) is a high quality business process outsourcing (BPO) company dedicated to service. For over 20 years, the company has been committed to serving the needs of its clients and their customers. StarTek helps its clients manage the customer experience across the customer life cycle, resulting in improved customer retention, increased revenue, and greater cost efficiencies. Its comprehensive suite of solutions includes sales, order management and provisioning, customer care, technical support, receivables management, and retention programs. The company also offers clients a variety of multi-channel customer interaction capabilities including voice, chat, email, IVR and back-office support. Headquartered in Denver, Colorado, StarTek has 20 delivery centers including onshore locations in North America, near shore in Costa Rica, offshore in the Philippines and virtually through its StarTek@Home workforce. For more information, visit www.StarTek.com or call +1 303 262 4500.